Piece-Perfect Guarantee

At Jigsaw Puzzle Boutique, we’re dedicated to making sure every puzzle is a perfect fit — just like each piece in a puzzle. As a small business with a made-to-order model, we work closely with production partners to craft each item just for you. We don’t hold inventory; instead, we produce high-quality puzzles on demand to ensure you receive a product that’s both unique and well-made.

That’s why we’re proud to offer our Piece-Perfect Guarantee!

Here's How It Works:

Satisfaction You Can Count On: If your puzzle arrives damaged, misprinted, or
defective, we’ve got you covered! Simply let us know within 30 days of
receiving your product, and we’ll gladly offer you a replacement or refund and you can keep the item.

Lost in Transit? No Worries! If your package is lost during shipping, you can
submit a claim within 30 days of the estimated delivery date, and we’ll work to make it right.

Custom, Made-to-Order Quality: Since we produce your puzzles on demand, we maintain strict quality control to ensure every puzzle is crafted to perfection. However, because of our unique production process, we reserve the right to deny refunds for other reasons beyond defects or damage.

We truly value your business and want to make sure you love your puzzle experience from start to finish. That’s our Piece-Perfect Guarantee — no puzzling questions asked!